Practix
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Dental clinic software · Malaysia

Speak at the chair. Chart, note and e-Invoice come out the other side.

The dental clinic OS built for Malaysia. Multilingual AI voice scribe, lab tracking the lab actually uses, MyInvois-ready e-Invoice. One all-inclusive plan.

Book a 15-min demo on WhatsApp See pricing 30-day free trial · running daily in a Malaysian dental clinic since July 2026
Recording · EN / 中文 / BMDemo patient · tooth 36

What was said

"Okay, 36 got caries, MO surface."

"这颗牙 PD 5 mm, bleeding on probing."

"Kita buat filling, lignocaine 2% satu carpule."

"Review dalam dua minggu."

Draft note · for the dentist to sign

O36 MO caries. PD 5 mm, BOP +.

PComposite restoration 36 under LA (lignocaine 2%, 1 carpule). Review 2/52.

3132333435363738
lignocaine 2% · on the tapetooth 36 · namedPD 5 mm · confirmednot signed
Transcript attached · language: mixedReview in 2 weeks
Live since July 2026Front desk, records and billing, every day
LHDN sandbox-validatedIndividual, consolidated, cancel, credit notes
AI training offA dentist signs; the transcript stays attached
Data in Sydney (AWS)Supabase, isolated per clinic, daily backups

Three things the usual clinic system does not have.

Shipped

Multilingual voice scribe

Speak English, Mandarin and Malay in one breath. Get a draft note and chart proposals — every drug, tooth and millimetre checked against the recording before a dentist signs.

How the guardrails work
"36 MO caries, PD 5 mm"tooth named
Lignocaine 2% · 1 carpuleon the tape
"Arcoxia 90 mg"not said · flagged
Draft → dentist review → signedhuman in the loop
Shipped

Lab, end to end

Work order out, a login-free portal the lab updates, due dates tied to the fit appointment.

SentReceivedIn progressDone
Crown 36 · zirconiafit Thu
See the flow
MyInvois-ready

e-Invoice the dental way

Deposits, split payments, instalments, the RM10,000 rule, the monthly consolidated e-Invoice, credit notes for refunds — and a reconcile list so the tax record and the ledger never drift apart.

How deposits are handled
RCPT-00412 · consolidated SepRM 850.00valid
RCPT-00418 · refunded RM 300RM 1,200.00needs credit note
RCPT-00431 · ≥ RM10,000RM 12,000.00individual

Everything else a clinic runs on. Same plan.

Front deskCalendar, Today view, MyKad check-in, online booking.
Odontogram & perioCharts and plans with per-tooth progress.
Clinical photosGuided capture, before / after, originals kept.
Consents & documentsPDPA consents, letters, MCs, numbered registers.
MoneyInvoices, receipts, deposits, 0% instalments, cash-up, commission.
WhatsApp remindersConfirmations and recalls from your own number. No fee.
Compliance registersMOH / MDC / PDPA and clinical registers.
InventoryStock, low-level warnings, restock by supplier.
InsightDashboard, briefing, payments due, accountant exports.
Clinic-health bellOne bell that points at what needs attention.
GroupsBranches, HQ view, roster, per-branch series.
AI, registeredEvery touchpoint in a register. Drafts only; a person signs.

Pricing

One plan. The tiers only change how much AI you get.

Core
RM199 / clinic / month

Full system · 100 typed AI notes · 10 voice notes

Pro · voice scribe
RM349 / clinic / month

Full system · 300 voice-scribe notes · 300 typed notes

Enterprise
RM900 / branch / month

Multi-branch groups with HQ view and commission

All-inclusive. No modules to buy. Overage billed monthly, never blocked at the chair. Full pricing →

Questions clinics ask first

Is it live, or a demo?

Live: a Malaysian dental clinic has run its front desk, records and billing on Practix daily since July 2026. The e-Invoice module is validated against LHDN's sandbox and is switched on per clinic when its MyInvois credentials are issued.

Does the AI write into the patient record?

No. It drafts; a dentist reviews and signs. The transcript stays attached to the signed note.

Can we keep our X-ray software?

Yes. Practix links every OPG, CBCT, scan and plan to the patient record and previews images and PDFs; your imaging software keeps doing capture and measurement.

Where is our data?

Hosted on Supabase in Sydney (AWS ap-southeast-2), served by Cloudflare, isolated per clinic. Details in the privacy notice.

How do we start?

A 15-minute WhatsApp demo, then a 30-day free trial. We set the clinic up with you; there is no self-service sign-up yet.

See it on your own screen in 15 minutes.

A WhatsApp call, your questions, no slides. Then a 30-day trial with your real workflow.

Book a 15-min demo on WhatsApp

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