Practix is web-based dental clinic management software built for Malaysia. One subscription per clinic covers scheduling, patient records and charts, billing, LHDN e-Invoice (MyInvois), lab case tracking with a lab portal, compliance registers, reports, and AI clinical notes from typed text or multilingual voice.

Which languages does the AI scribe support?

English, Mandarin and Bahasa Malaysia, mixed within one consultation. The note is written in English and signed by a dentist before it becomes part of the record.

How much does Practix cost?

Core is RM199 per clinic per month, Pro is RM349 per clinic per month, Enterprise is RM900 per branch per month. All plans include the full system; they differ in AI note allowance and multi-branch features. There is a 30-day free trial.

Does Practix handle LHDN e-Invoice for a dental clinic?

Yes. It submits individual e-Invoices, the monthly consolidated e-Invoice and credit notes directly to the MyInvois API with each clinic's own credentials, and handles deposits, split payments, instalments and refunds the way a dental clinic collects money.

Book a 15-minute demo on WhatsApp (+60 14-665 3696). There is no self-service sign-up yet; we set the clinic up with you.

Practix

Book a demo

Dental clinic software · Malaysia

Speak at the chair. Chart, note and e-Invoice come out the other side.

The dental clinic OS built for Malaysia. Multilingual AI voice scribe, lab tracking the lab actually uses, MyInvois-ready e-Invoice. One all-inclusive plan.

Book a 15-min demo on WhatsApp See pricing 30-day free trial · running daily in a Malaysian dental clinic since July 2026

Recording · EN / 中文 / BMDemo patient · tooth 36

What was said

"Okay, 36 got caries, MO surface."

"这颗牙 PD 5 mm, bleeding on probing."

"Kita buat filling, lignocaine 2% satu carpule."

"Review dalam dua minggu."

Draft note · for the dentist to sign

O36 MO caries. PD 5 mm, BOP +.

PComposite restoration 36 under LA (lignocaine 2%, 1 carpule). Review 2/52.

3132333435363738

lignocaine 2% · on the tapetooth 36 · namedPD 5 mm · confirmednot signed

Transcript attached · language: mixedReview in 2 weeks

Live since July 2026Front desk, records and billing, every day

LHDN sandbox-validatedIndividual, consolidated, cancel, credit notes

AI training offA dentist signs; the transcript stays attached

Data in Sydney (AWS)Supabase, isolated per clinic, daily backups

Three things the usual clinic system does not have.

Shipped

Multilingual voice scribe

Speak English, Mandarin and Malay in one breath. Get a draft note and chart proposals — every drug, tooth and millimetre checked against the recording before a dentist signs.

How the guardrails work

"36 MO caries, PD 5 mm"tooth named

Lignocaine 2% · 1 carpuleon the tape

"Arcoxia 90 mg"not said · flagged

Draft → dentist review → signedhuman in the loop

Shipped

Lab, end to end

Work order out, a login-free portal the lab updates, due dates tied to the fit appointment.

SentReceivedIn progressDone

Crown 36 · zirconiafit Thu

See the flow

MyInvois-ready

e-Invoice the dental way

Deposits, split payments, instalments, the RM10,000 rule, the monthly consolidated e-Invoice, credit notes for refunds — and a reconcile list so the tax record and the ledger never drift apart.

How deposits are handled

RCPT-00412 · consolidated SepRM 850.00valid

RCPT-00418 · refunded RM 300RM 1,200.00needs credit note

RCPT-00431 · ≥ RM10,000RM 12,000.00individual

Everything else a clinic runs on. Same plan.

Front deskCalendar, Today view, MyKad check-in, online booking.

Odontogram & perioCharts and plans with per-tooth progress.

Clinical photosGuided capture, before / after, originals kept.

Consents & documentsPDPA consents, letters, MCs, numbered registers.

MoneyInvoices, receipts, deposits, 0% instalments, cash-up, commission.

WhatsApp remindersConfirmations and recalls from your own number. No fee.

Compliance registersMOH / MDC / PDPA and clinical registers.

InventoryStock, low-level warnings, restock by supplier.

InsightDashboard, briefing, payments due, accountant exports.

Clinic-health bellOne bell that points at what needs attention.

GroupsBranches, HQ view, roster, per-branch series.

AI, registeredEvery touchpoint in a register. Drafts only; a person signs.

Pricing

One plan. The tiers only change how much AI you get.

Core

RM199 / clinic / month

Full system · 100 typed AI notes · 10 voice notes

Pro · voice scribe

RM349 / clinic / month

Full system · 300 voice-scribe notes · 300 typed notes

Enterprise

RM900 / branch / month

Multi-branch groups with HQ view and commission

All-inclusive. No modules to buy. Overage billed monthly, never blocked at the chair. Full pricing →

Questions clinics ask first

Is it live, or a demo?

Live: a Malaysian dental clinic has run its front desk, records and billing on Practix daily since July 2026. The e-Invoice module is validated against LHDN's sandbox and is switched on per clinic when its MyInvois credentials are issued.

Does the AI write into the patient record?

No. It drafts; a dentist reviews and signs. The transcript stays attached to the signed note.

Can we keep our X-ray software?

Yes. Practix links every OPG, CBCT, scan and plan to the patient record and previews images and PDFs; your imaging software keeps doing capture and measurement.

Where is our data?

Hosted on Supabase in Sydney (AWS ap-southeast-2), served by Cloudflare, isolated per clinic. Details in the privacy notice.

How do we start?

A 15-minute WhatsApp demo, then a 30-day free trial. We set the clinic up with you; there is no self-service sign-up yet.

See it on your own screen in 15 minutes.

A WhatsApp call, your questions, no slides. Then a 30-day trial with your real workflow.

Book a 15-min demo on WhatsApp